Privacy Policy
Last updated: 10/7/2026
Plano respects your privacy. This Policy explains what data we collect, how we use it and your rights.
1. Data we collect
- Name, email, phone number — to create your account and bookings.
- Specialist profile data — when you register as a specialist.
- Booking, message and review information.
- Technical data (IP, device type, cookies) — for service operation and analytics.
2. How we use data
- Provide and improve the booking service.
- Booking notifications, reminders and service emails.
- Account security and fraud prevention.
- Analytics and marketing — only with your consent.
3. Cookies
We use necessary cookies, plus analytics and marketing cookies only after consent. You can change preferences in the consent banner at any time.
4. Sharing
We do not sell your data. We share it with limited processors (hosting, email, analytics) bound to protect it.
5. Retention & security
We keep data only as long as needed for the service or as required by law. Data is encrypted and access is least-privilege.
6. Your rights
- Access, correct or delete your data.
- Withdraw consent at any time.
- Lodge a complaint with the data-protection authority.
7. Contact
Privacy questions: hello@my-plano.life.